Page 12 - Texas811
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40 Years of Excellence Leads Innovation
2024
• Fiber Optic Sensing Proof of Concept
• Virginia – Spanish Calls
2019
• Sole One-Call Notification Center in Texas
• Predictive Analytics App includes high-risk intervention contact with excavators prior to excavation and high-risk
excavator training. Members utilizing combination of these services saw up to 60% reduction in damages
2017
Three million+ inbound tickets in a single year
2016
• Began Mock Line Strikes • Mississippi – Overflow
English and all Spanish calls
2013
Won CGA President’s Award for Excellence
2012
2012
• Best Mid-Sized Company to Work For by The Dallas Morning News
• First Safety Day
2006
Two million+ inbound tickets in a single year
1999
• One million+ inbound tickets in a single year
• Virtual workforce with at home agents
10 • Texas811 2024, Issue 2
